FAQ

  • What does my rental include?

    Each 7-day rental includes delivery, set up and take down of a birth announcement yard sign that includes a personalized bundle for you to keep. The bundle and any add-ons will be left by the front door at the end of the rental period.

  • Does someone need to be home when the stork sign rental is delivered?

    No, there does not need to be anyone at the delivery address for the lawn signs to be delivered and set up. If you have special instructions on where to place the yard sign, please let us know. If there is specific entry instructions such as a gate code, please let us know.

  • When should I order my stork?

    When the baby arrives you may order your stork via our Order a Stork form or give us a call. We try our best to deliver within 48 hours and strive to be there before the baby gets home. The sooner you contact us after the baby is born the better, so we can reserve a stork for you.

    Storks are subject to availability and are on a first-come basis. We will email and/or call you to confirm availability and finalize your custom stork details.

  • What is your refund policy?

    You will receive a full refund if any of the following apply:

        •    You cancel your stork sign rental at least 24-hours in advance

        •    Extreme weather conditions prevent us from setting up your sign

    You will not receive a refund if any of the following apply:

        •    We are unable to get into a gated community because we were not given a gate code or it doesn’t work

        •    The security guard at a gated community refuses entry

    *Please note: We stay very busy and we can’t wait at a gate for more than 10 minutes while the guard attempts to contact the homeowner to grant access. It is important that you make arrangements with the guard to give us access prior to the moment of delivery.

        •    The homeowner or recipient does not allow us to set up the sign or calls us to request that we pick up the sign prior to the end of the rental period

        •    If a dog or other animal is threatening or refuses to allow us onto the property

        •    If the location does not have a traditional lawn

    *We define a lawn as a wide expanse of unobstructed soil with grass on the top. 

    For example, we cannot install signs in rocks, pea gravel, concrete, mulch, flower beds, raised beds, garden pots, thick landscaping or hard packed soil that has been used as a driveway.  We are unable to install signs in areas where rocks/small boulders cover the “yard” or are prominent in the “yard.”  We are required to drive the stake into the ground 10-inches to properly/safely install a sign. It’s not possible in the situations described above.

  • Where do you deliver?

    Oxford Storks proudly serves Oxford, MS and its surrounding communities in Lafayette County such as Abbeville and Taylor, and beyond in Water Valley and Batesville.

    Delivery is included in the price within a 10 mile radius of the Oxford, MS Square. Additional fees apply for 10+ miles.

  • How do I order a stork

    Fill out our Order a Stork form and we will respond via email and/or phone call to confirm stork availability, delivery, bundle and add-on details and receive payment. We can also take orders via phone call.

    Note that completing an Order a Stork form does not confirm your rental. Your rental will be finalized after payment is made and details are confirmed.